Yes. Integon is part of The Allstate family of brands.

Integon has operated in Mexico since 2017, when we opened our first Tijuana office with 81 employees. Since then, we’ve grown to more than 2,800 professionals across Mexico.

Integon is a strategic delivery center that supports insurance operations. While many roles involve phone-based customer support, we also offer opportunities in back office and technology services.

Yes. Work arrangements vary by role. Some roles are on-site, while others offer flexibility to work remotely. Across all roles, we value opportunities to connect in person.

It depends on the role. We offer opportunities in different locations across Mexico. Check the job posting for location details.

No. At this time, all remote positions must be performed within Mexico.

We do have roles available across different locations in Mexico, but availability depends on the specific role.

Requirements at Integon vary by role. Many positions require advanced English skills, and valid Mexican legal documents, including an up to date INE, birth certificate, proof of address dated within the last three months, CURP, Social Security (IMSS), proof of studies (if available), and constancia de situación fiscal.

Integon roles require advanced English skills. You should feel comfortable speaking, writing and understanding English, in real time.

Integon provides the equipment you need to perform your role. For work-from-home positions, Integon also offers a stipend to help support internet and electricity costs.

At Integon, night shifts are not currently offered. Schedules vary by department, and availability is generally expected between 5:00 a.m. and 6:00 p.m. Pacific Time (PT).

Integon offers full-time positions only.

Schedule changes depend on business needs and the department. Once you’re placed into your role after training, you can discuss available scheduling options.

Apply online through the Allstate career site. After you apply, you’ll receive a confirmation email and can track your application status through your candidate account. You can also set up job alerts for future opportunities.

No. Integon does not accept walk-in applications. To be considered for a role, apply online through the Allstate career site.

Integon’s hiring process is mostly virtual. You’ll apply online and complete interviews remotely. Support is available if you need help along the way. Depending on the role, you may need to visit an Integon office to complete a medical exam.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview, please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.

The hiring process typically includes the following steps:

1. Job application
2. Assessment and interview
3. Medical exam
4. Document review and offer
5. Background check
6. Bank account setup
7. Final review
8. Onboarding

You can check your application status anytime by logging in to your candidate account .

Once your application is submitted, our team will review it. If you’re a match for the role, we’ll contact you with details about the next step in the hiring process.

No. If you’ve already applied to a role, you don’t need to reapply for the same position. You can check your candidate account for updates. If you’re interested in a different role, you can apply for that opening separately.

Hiring timelines vary by role. Operational roles typically take between two to three weeks from application to start date. Professional roles usually take between four to six weeks because they may include additional interviews, assessments or technical evaluations. Our recruiting team will keep you informed throughout the process.

Yes, rehires are considered. Eligibility is reviewed individually.

Yes. Integon supports long-term career growth. Employees have access to enterprise-level resources, tools, and career pathways while working in a collaborative, people-first environment. We invest in our employees through ongoing learning, clear performance-based growth opportunities, and exposure to global teams and best practices.

Yes. Employees are encouraged to explore opportunities across teams, functions, and business areas as they grow their careers at Integon. This can include lateral moves, promotions, and cross-functional transitions supported by internal job postings, manager support, and development plans.

Integon provides a structured onboarding and training experience to set employees up for success from day one. New employees receive role-specific training, onboarding sessions and hands-on learning with real-world scenarios and mentorship from managers and experienced team members. Learning continues through ongoing training, upskilling programs and enterprise learning platforms.

Integon offers required legal benefits and additional employee benefits and perks, including IMSS, INFONAVIT, access to FONACOT, aguinaldo, vacation premium, weekly pay, two days off per week, nine paid holidays, twelve vacation days, nine extra days of paid time off, weekly food vouchers, a referral bonus, and full wages reported to IMSS and INFONAVIT.

Integon employees receive weekly pay as part of their benefits.