Formal Classroom Training

ABOUT US

Integon Community Culture

COMPANY HISTORY

At Integon, we bring together a diverse and highly professional workforce who exemplify strong family values, commitment to community and dedication to customer satisfaction.
 
In 2017, Integon invested in a modern office building located in the Tijuana financial district of Zona Rio for our operations, creating an exciting workspace for more than 500 highly professional employees.
 
Today, Integon serves a crucial role in Tijuana, bringing together a motivated team who is committed to the local community and dedicated to serving our customers in a culture that values relationships and family.
 
Learn More About Our Culture and Community

DEPARTMENT OVERVIEW

Sales
Customer
Service
Finance &
Accounting
Human
Resources
Information
Technology
Claims

CUSTOMER
SERVICE

Our Customer Service department receives calls from our direct clients related to questions they have on their insurance policy with our company. These calls can lead to payments being taken, information being updated or changes made directly to the policy. We provide a fun, family oriented environment where everyone can feel welcomed and as an individual. Included in Operations is also our Spanish Translation department.

Representatives field calls from our Internal employees and departments that are in need of Interpreter services in the Spanish language. We all strive to provide WOW service on every call to insure that everyone that calls in is pleased with the service provided.
2019 Center of Excellence Award